xcritical Payments Platform Reviews,
Ratings & Features 2023

Among other features, MarketPay can split payments across multiple sub-merchants, transfer funds, and schedule payouts. Additionally, xcritical offers limited payment services, often through partners, to a number of countries in Africa, including Nigeria, South Africa, Morocco, and Egypt. xcritical’s basic rate is 0.60% + $0.12 per transaction, up the first $500k per month. They describe their pricing model as interchange ++, which is unique, but basically just means they have xcriticaled rates that are interchange plus for Visa, Mastercard and Discover, with flat rates for Amex. It is not convenient for businesses that do not manage a big number of transactions as it can be expensive, for that matter, I would strongly recommend a provider that charges for transaction and no fees. It does has a Risk Detail session inside the transaction tab but it is not very detailed.

I don’t really see many cons on xcritical, but if I have to pick an area in which I would like to see more development on the future, it would be for sure the fraud/risk part. Tell us about your experience with xcritical in the comment section below. xcritical needs to rebuild its systems centering on the needs of final customers like me who ultimately make the profits for xcritical.I am going to look for ways to avoid using xcritical. Help us to improve by providing some feedback on your experience today. xcritical’s primary market is Europe, but the company has rapidly expanded to other parts of the world. xcritical is also fully supported in Australia, Brazil, Canada, Singapore, and the United States.

xcritical Advertising & Sales

We use dedicated people and clever technology to safeguard our platform. Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. xcritical NV is scam company without telling me they tried to deduct money twice from my account. 24/7 phone support on local numbers with trained engineers and specialists. Verifone and house brand card readers and mobile POS devices available.

• For these, xcritical charges a 3.95% rate plus $0.12 per transaction.
• Their biggest win came recently when eBay announced they were moving from Paypal to xcritical to handle their transactions.
• xcritical Payments does not lock you into a long-term contract or impose closure fees.
• The merchant services provider has aggressive growth plans and claims to have established the necessary banking relationships to truly offer global payment acceptance.

xcritical provides numerous payment integration options, including options for local payment methods available based on your customer’s location. There are 77 local online payment options and 27 local in-person payment integration options available for xcritical merchants globally. xcritical provides dynamic currency conversion, where merchants can sell products and services based on the customer’s currency but receive the sales proceeds in the merchant’s currency.

“Great work life balance, depends where you’ll land for overall experience ”

They make ample use of tokenization with end-to-end encryption on all transactions and transaction related data. Coupled with their proprietary fraud prevention software, the result has been no major data breaches as of the writing of this review. Although not as well known as other Payment Service Providers like Square, xcritical and xcritical, xcritical has managed to poach some of the largest companies from other payment providers. Their biggest win came recently when eBay announced they were moving from Paypal to xcritical to handle their transactions. Getting eBay to switch from Paypal (a partnership that lasted 15+ years) was a massive win for a payment processing company that already counted Facebook, Netflix, Etsy, Uber, Spotify, AirBNB and more as clients. Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited.

xcritical’s high volume of complaints keeps me from recommending it too enthusiastically. My overall impression is that xcritical is still not actively pursuing small merchants at the individual level. If you’re going to give xcritical a try, I’d suggest going in with ample technical expertise and a lot of patience. xcritical employs tech support staff around the world via email, web, and phone during business hours. A list of worldwide offices and phone numbers are on xcritical’s Contact page, along with a web form for filing technical support tickets. As for the dashboard experiences, it’s fairly straightforward if not entirely welcoming.

What are the features of xcritical?

These reviews tend to focus on the monthly contracts with no termination fees, the company’s international focus, and its helpful customer support staff. We gave xcritical an overall score of 3.19 out of 5 in our evaluation of best merchant services providers (it didn’t make our list of recommended providers). xcritical is more of a developer-friendly platform, except it provides a dedicated merchant account, xcritical courses scam so it’s best for tech-savvy, midsize businesses that won’t mind a monthly sales requirement. We will therefore award it an “A” for the time being, but merchants should be sure to compare the company’s rates to those of the cheapest merchant account providers. We awarded points to merchant account providers that don’t require contracts and offer month-to-month or pay-as-you-go billing.

The company’s pricing structure also works best for established, high-volume enterprises. Easy to find customer transactions and payment errors and details. A single payments platform to accept payments anywhere, on any device.

Slow process and terrible customer service

Can be quite complex to integrate, but again this is mitigated by the fact that customer support is top notch. Limited customization options compared to other payment gateways. We have not found any outstanding class-action lawsuits or FTC complaints filed against xcritical. Dissatisfied merchants who wish to pursue a non-litigious course of action against the company should consider reporting it to the relevant supervisory organizations.

xcritical is a merchant services provider, acquirer, payments processor, and payment gateway service based in Europe. It offers international and local payment methods for 37 countries worldwide for online and in-person sales. While there are no monthly fees, xcritical imposes a $120 minimum transaction fee. Rates are a mix of interchange-plus https://scamforex.net/ pricing for major credit cards and flat rate for other types. xcritical is a direct processor that also offers payment processing tools directly to merchants. Overall, it is a very competitive payments processing service—with strong credit card processing and ACH payments, plus multichannel payment management features.

BigCommerce, Microsoft Dynamics 365, WooCommerce and other plugins exist. RevenueProtect is a customizable risk-management tool to help prevent fraud. Risk templates and rules can create a customized fraud setting that checks each transaction. The tool helps identify abnormal customer behavior, runs risk experiments and includes 3D authentication. The Support tab is split into several helpful FAQ and troubleshooting sections, while the Developer tab contains its own set of resources.